MoonGlow offers the following online order payment methods:
* Payment with Pudra Card:
The individual Pudra Card discount only applies to purchases in physical stores.
The individual Pudra Card discount does not apply to online orders. For online orders, use the promocode moonglow12 for a 12% discount on order.
Beautycoin is MoonGlow's currency designed to offer loyal customers the opportunity to purchase exclusive merchandise. Beautycoins are physical banknotes offered at the end of purchases in physical Moonglow stores and upon receipt of orders from the territory of the Republic of Moldova. Beautycoins is valid only with the voucher attached. Beautycoins is only offered if the discount given to the buyer upon purchase is a maximum of -12% (for example, when using the moonglow12 promo code for online purchases). Beautycoins will not be offered for purchases with more than -12% discounts (for example, during Black Friday). The existing nominal is 20 and 40 beautycoins. When shopping for a certain amount, buyers receive beautycoins:
All goods that can be purchased with beautycoins are presented in the menu in the Beautycoin category. Pay attention to the availability of each product in stock! When you have collected enough Beautycoins to purchase a specific Beautycoin product, put it in your shopping bag* and place an online order that includes products that can be purchased with real money. Make sure you have enough beautycoins when you receive your order. After you pay for the order, pay with beautycoins for the product. Beautycoins cannot be exchanged for real money or other items other than those from the Beautycoins category.
* - you must log in to your account in order to put Beautycoin products in the cart.
A birthday promocode is automatically generated and sent to your email address only if all 3 rules are met:
1. You have a personal profile on the MoonGlow website;
2. You have correctly filled in and saved your date of birth and email address in the Personal Information section of your profile;
3. You have completed and saved your date of birth and email address at least 10 days in advance of your birthday.
In case of non-compliance with at least one of the rules, the promotional code is not generated and is not sent to the email address. Please check that you have received the email in all categories of your e-mail, including Spam.
The birthday promo code gives you a -20% discount on a one-time online purchase or a one-time offline purchase.
The promo code is sent to the email address specified in the profile, it is valid only 14 calendar days from the date of receipt of the email.
For online shopping, write or copy the promo code from the email and paste it into the “Promo Code” box in your shopping cart before proceeding with the payment. The promo code must be entered in full (from the first letter to the last digit).
For offline purchases, show the email received by the consultants and wait while they verify the validity of the promo code.
You can get a free skin analysis for purchases made under the birthday promotion for more than 1313 MDL * if you save receipts, for offline purchases, and receipts and / or confirmation of payment, for online purchases, and present them to the consultants at regular shops in Riscani ** or at Zity Mall *** (which have a skin analysis device).
* - respectively, at least 1050 MDL (amount with a -20% discount on the birthday promotion)
** - Bd. Moscova 1/1
*** - Calea Ieșilor street 8, 1st floor.
Your personal information complies with the rules specified on the Privacy and cookies page.
We deliver on the territory of the Republic of Moldova, except for Transnistria. Delivery on the territory of the Republic of Moldova is free. The delivery time in the Republic of Moldova is 2-3 working days. If the order is placed on the weekend, public holiday, or after 17:00, the order is processed on the next working day after placing it.
International delivery options:
express delivery, minibus or acquaintances/relatives in Moldova. We will contact you additionally to clarify the delivery method and confirm the readiness of the order.
Attention! In some cases, the customs authorities of the country of your residence can apply the customs clearance procedure. We can't influence this and are not responsible for any fees that may be imposed by the host country. In case of refusal to receive the parcel with your order, it will be returned at your expense.
In Romania, absolutely all parcels are cleared from customs, starting from 0 euros. In other EU countries, it is paid for each order from 45 euros. The need and cost of customs clearance are discussed with the operator.
According to Decree No. 1465 of 08.12.2003, MO248-253 / 19.12.2003, No. 1530, Appendix 2, clause 4 (modified by PP1188 of 02.11.2007, MO175 / 09.11.2007), perfumery and cosmetic products are not subject to exchange and return.
When buying a gift certificate, you can get a discount that is currently valid in the company (discount cards, seasonal discounts, special offers).
When redeeming certificates, no discounts apply. You can only buy products at full price.
The certificate is valid for 12 months from the date of purchase and must be used in full, in one purchase.