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Delivery and return

Delivery in Chisinau:

up to 250 lei - 35 lei
Over 250 lei - free

In Moldova to any point except Transnistria:
- up to 650 lei - 35 lei
- over 650 lei - free
Terms of delivery from 2 to 3 working days.

If the order is made on the weekend or after 17: 00, the order is processed on the next business day after it is placed.

International delivery options: express delivery, minibus or acquaintances/relatives in Moldova. We will contact you additionally to clarify the delivery method and confirm the readiness of the order.

Attention! In some cases, the customs authorities of the country of your residence can apply the customs clearance procedure. We can't influence this and are not responsible for any fees that may be imposed by the host country. In case of refusal to receive the parcel with your order, it will be returned at your expense.

In Romania, absolutely all parcels are cleared from customs, starting from 0 euros. In other EU countries, it is paid for each order from 45 euros. The need and cost of customs clearance are discussed with the operator.

Return:
According to Decree No. 1465 of 08.12.2003, MO248-253 / 19.12.2003, No. 1530, Appendix 2, clause 4 (modified by PP1188 of 02.11.2007, MO175 / 09.11.2007), perfumery and cosmetic products are not subject to exchange and return. ...